Privacy Policy

Protection of personal data of 25/05/2018

Below we summarize the important news that you need to know about the collaboration with Ville Casali Group:

I. As a User or Private Advertiser using our website or Apps Ville Casali Group is the Owner and Manager of the processing of personal data you provide to us for the purpose of providing the services you request from us as a User. When you contact us for the provision of a service and you subscribe to our site, your request is converted into a contractual relationship that represents the legal basis for the processing of your personal data. We can also send you commercial communications, but only with your consent. If you have authorized us to transfer your personal data or you have sent us a request for services provided by other companies, these companies may need access to your personal data to lend you the requested service. At any time you will still have the possibility to access, rectify or delete your personal data, as well as to exercise other rights, as explained below.

II. As a professional Real estate or company (legal person or legal representative) who uses our Website, Apps or our tools for professionals Ville Casali Group is the Owner and Manager of the processing of personal data you provide to us for the provision of the services you request on the basis of the contract with you or the company you represent and Ville Casali Group, whose execution is in legitimate interest of Ville Casali Group and constitutes the legal basis for the processing of your personal data. Your data may be disclosed to Ville Casali Group service providers who may need to access it for the performance of their contracted services. At any time you will still have the possibility to access, rectify or delete your personal data, as well as to exercise other rights, as explained below.

In both cases, we recommend that you carefully read this Privacy Policy Notice below to learn in detail what personal data we use for each service you request and how long we may retain it.

By clicking on the "Ok, let's start" button, or equivalent, you declare that you have read and understood this statement and accept the Privacy Policy of Ville Casali Group.

Index
Responsible for processing: who is responsible for processing your data?
Purpose of the treatment: what do we do with your personal data?
Legal basis / legitimacy: why can we treat them?
Recipients: to whom can we communicate your data?
Data communications where we can send your data?
Duration of the retention period for how long will we be able to store and process your personal data?
Important and updated information
Rights of the interested parties
Confidentiality and security
Additional information on certain features of the Website
1. Data processor: who is responsible for processing your data?
Ville Casali Group of Malfatti Mickey, sole proprietorship with registered office in via Conicchio 7, 520145 Foiano della Chiana Arezzo, VAT number 02303580514 - Tax code MLFMKY96M09F592W, registered in the Arezzo Business Register Number REA AR 176691, telephone 075 66582 (of followed, "Ville Casali Group") is responsible for the processing of personal data sent via our website and related subdomains, or our applications (hereinafter, the "Website" and the "Apps").

In the clauses below we provide all the information on the rights that you are entitled to, as well as the use that we will make of your personal data, whether you use our Website or Apps to search for information on properties published ("User"), and in case of publication of real estate advertisements as private ("Private advertiser") or as a real estate professional or representative of real estate agency ("Real estate professional") "), in accordance with the General Data Protection Regulation (" GDPR ")

This Privacy Statement is intended to provide you with all the information on the rights that you are entitled to when you use our Website and Apps. In case of doubts or questions about the processing of your personal data, please contact us at info@villecasali.com, or you can contact our Data Protection Officer (DPO) at the email address alessandro@villecasali.com.

2. Purpose of processing: what do we do with your personal data?
a) We process your personal data to provide the services you have requested from us through the Website and Apps. The list of services includes:

registration as a User.
historical and management of property searches.
facilitate contact with Advertisers.
ad serving.
contact chat.
b) In the event that you make a complaint or request a consultation, we will process your data to handle these requests.

c) If you are a Private User or Advertiser we can send you commercial communications for:

Notify yourself or inform yourself about real estate, industry news and other promotional communications related to Ville Casali Group and its partners;
communicate special offers from companies that can assist you in the sale / rental of your property (energy companies, insurance companies, consultants and real estate valuation companies).
ask you to participate in market surveys.
d) If you are a User Ville Casali Group will proceed to define a profile based on information regarding the searches made, the properties you have saved as "Favorites" or based on the contacts you have had with advertisers, in order to show you properties that can be of interest to you through the communications you have authorized us to send you.

e) If you are a real estate professional, you represent or contact person of a real estate agency we will manage your data to maintain contacts and develop the business relationship with the companies you represent. In this way we can send you commercial communications to inform you about:

events and courses of Ville Casali Group and its partners;
property information, news and other promotions regarding Ville Casali Group and its partners;
requests for participation in surveys or market studies.
f) If you are a Private Advertiser or contact person of a Real Estate Professional, we will process your data to handle debit requests for our services.
3. Legal basis / legitimacy: why can we treat them?
The legal bases that authorize us to process personal data for each of the purposes indicated in the previous section 2 are:
a) Contractual relationship: it is the one that applies when you request one of the services indicated in section 2.a) even when it is a free service.
b) Legitimate interest: to process requests for consultancy forwarding us (2.b) and to manage debit requests (2.f). If you are a representative or contact person of a real estate professional, Ville Casali Group has a legitimate interest in staying in touch with the company you represent, to whom we lend our services, to invite you to events and courses of Ville Casali Group (2.e )

c) Your consent:
if you are a Corporate User or Private Advertiser, by checking the appropriate box in the registration form and viewable in the "Your newsletter" section, you authorize us to send you the communications listed in the previous section 2 c).
if you are a representative or contact person of a real estate professional, by ticking the appropriate box when you contact us or contract one of our services, you authorize us to send you the communications listed in the previous section 2 e).
4. Recipients: to whom can we communicate your data?
We may communicate your data to third parties in the following cases:

For section 2 a) above (services requested by you)
to advertisers with whom you have contacted to send them your requests.
to other Ville Casali Group companies (previously named), in order to transmit you information on property, industry news and other promotional communications, if you have given us your consent;
to public administrations and judicial authorities in fulfillment of any legal obligations;
a real estate valuation company, when you request the energy certificate.
For section 2 c) above (if you are a User or a Private Advertiser)
to companies and real estate professionals, energy companies, insurance companies, consultancy and real estate appraisal companies, as well as other Ville Casali Group companies, if you have given us your consent and in order to send you advertising and commercial communications.
For all other purposes
Your data will not be passed on to third parties, unless it is necessary for legal obligations.

For all purposes
However, for all purposes, Ville Casali Group suppliers will be able to access your data, who are responsible for the processing of your data, including those that provide us with technology services or sending, receiving documentation and supporting tools to analyze the data. operation of the Website and Apps.

You can request more information on the recipients of your personal data by contacting the email address info@Vvillecasali.com, citing the treatment or specific use by the recipients on which you want to request information.

5. Data communications: where can we send your data?
We will not carry out international transfers of your personal data for any of the purposes listed above.

6. Duration of the retention period: how long will we be able to store and process your personal data?
Depending on the purpose for which we process your data, the duration can be:
for the whole contractual relationship. Until you use our services or until the provider handles the request you forwarded to us (section 2.a above).
until the request for advice or complaint is resolved (sections 2.b 2.f).
until the withdrawal of your consent (sections 2.c and 2.e).
if you are a representative or contact person of a professional advertiser, the duration will be for the entire contractual relationship with the company you represent or until you notify us of the termination as a contact person, (section 2.e).
Until you request the elimination (applies for all the purposes listed in section 2).
Nevertheless, we inform you that your data will remain blocked during the term of the obligation of obligations for each of the purposes of treatment listed in section 2).

7. Important and updated information
There are fields in the forms where the compilation is mandatory, otherwise we will not be able to provide the requested services. By clicking on the "Ok, let's start" button (or equivalent) embedded in these forms, you declare that the information and data provided are true and correct.

In order that the information you provide is always up to date and accurate, we remind you to notify us, as soon as possible, of any changes and corrections of your personal data, as they occur, to the email address info@villecasali.it. You can update your details directly as a phone number and email address in your private area on the Website or Apps.

8. Rights of the interested parties
We inform you that you can exercise the following rights:

Right of access to your personal data to know which data are processed and the processing operations carried out with such data;
Right to rectify any inaccurate personal data;
Right of cancellation of your personal data, in the foreseen cases (for example, by legal obligation);
Right to request the limitation of the processing of your personal data when the accuracy, lawfulness or necessity of data processing is in doubt, in this case, Ville Casali Group has the right to keep them for the exercise or protection of their rights in case of complaints (for legal obligations for example);
Right to object to the processing of your personal data, if the legal basis that authorizes us to process it is a legitimate interest of Ville Casali Group; We shall abstain from processing your data unless Ville Casali Group holds a legitimate interest or is necessary for the exercise or protection of its rights in the event of complaints;
Right to the portability of your personal data, when the legal basis that authorizes us to treat them is the existence of a contractual relationship or the provision of your consent;
Right of revocation of consent granted to Ville Casali Group.
You can exercise your rights at any time and for free in the following ways:

From your private area on the Website and Apps, you can unsubscribe sending all previously accepted commercial communications. Through this section you can select and customize the type of notifications you want to receive from Ville Casali Group;
If you are unable to access the Website and the Apps, you can contact us at privacy email @ Ville Casali Group.it, citing the right you wish to exercise and your identification data.
We also inform you that you have the right to file any complaints to the Guarantor for the protection of personal data, if you believe that a violation of the current regulations regarding the protection of personal data concerning the processing of your personal data has been committed.

9. Confidentiality and security
We at Ville Casali Group make every reasonable effort to safeguard the confidentiality of personal data processed through the Website and the App or other possible tools of Ville Casali Group. We adopt strict levels of security for the protection of personal data we process, to prevent accidental or illegal destruction, loss, modification, disclosure or unauthorized access or access, taking into account the state of the technology, the nature and the risks to which the data are exposed. Nevertheless, Ville Casali Group is not responsible for the use that you make of your personal data (username and password included) on Ville Casali Group outside of our tools, Website or Apps.

10. Additional information on certain features of the Website
Form "Send this search to a friend"
Ville Casali Group will not process the personal data of friends you include in the "Share" form.
se of message files and internal instant messaging (chat)
In order to optimize your user experience, Ville Casali Group provides you with the service of message files (sent or received) and instant internal messaging (chat) of the Website and the App through which Users and Advertisers they can initiate contacts and continue communication with each other. By accepting this Privacy Policy, as a User you explicitly consent to the storage of such data conversations by Ville Casali Group; Ville Casali Group has the right to access archived conversations and to use automated systems to verify them in order to ensure compliance with our General Conditions of Service use, to develop and improve the services we provide, as well as for the other purposes described in this informative.

We at Ville Casali Group reserve the right to block access to the instant messaging service if, at our sole discretion, we believe that communications may contain malicious content, spam or pose any risk to Users or Advertisers. Since Ville Casali Group provides various forms of contact, Users or Advertisers may choose to contact you directly at the email address or telephone number you have provided, or with other means of communication that are beyond the control of Ville Casali Group.

User registration and password
To register on the Website and the Apps, you must enter a username and password that will allow you to access, at any time, as a "Registered User" and to manage your relationship with Ville Casali Group. The password can be changed.

It is essential to save, keep and keep the password confidential, avoiding giving it or communicating it to third parties. We recommend that you do not use the same password for all your personal accounts. This prevents you from accessing your other accounts created on other sites in the event of any unauthorized access by third parties.

Information collected passively
In order to provide its services, Ville Casali Group uses software and / or services of third parties to collect information passively, without your knowledge, while you surf or interact with the contents of our website or those of affiliated companies or participations of Ville Casali Group, as well as other information about the device you are using.

The only purpose of the passive collection of this information is to know better how you use and interact with the Website and the App to improve your user experience in the use of our services and identify any errors in the implementation of our site Web. The information collected includes, among others:

IP address of your device;
screen resolution of the device used;
device type (unique identifier) ​​and browser information;
geolocation;
selected language with which you view the Website;
pages visited on the Website;
date and time when the pages of the Website were visited.
More information on information collected passively in our cookies policy.

Conditions applicable to the Ville Casali Group / tools service. Integration of your Google account with Ville Casali Group / tools software
When you proceed with the integration of your Google account with our management software Ville Casali Group / tools, we will proceed to export all relevant information to ensure an ever better user experience of our service.

What data do we obtain when you proceed with the integration of your Google account with our software Ville Casali Group / tools?
Google User: Google User: we will receive all your personal data as a Google User, including, among others, name and surname, email address and / or telephone number, as well as all information that is encrypted in our databases.

Google Calendar (Ical): from your calendar we will directly export information about activities and events important to your business.

Gmail: we will process all the emails of the contacts you have registered in our Ville Casali Group / tools application, with the aim of keeping a complete history and a complete log of all communications with your customers. We will also process all emails from real estate portals to import all the contacts you will receive on your CRM (for Office level users only).

Recipients of your personal data collected with integration of your Google account:
Firstly, you, through the integration of your Google account and our software Ville Casali Group / tools, and then we at Ville Casali Group, as users at the administrator level and as supervisors. We will only import the information considered relevant for the purpose of integration with our Ville Casali Group / tools software.